IF YOU ARE ORDERING FOR SOMEONE WHO HAS A FOOD ALLERGY OR INTOLERANCE, PLEASE LET US KNOW.
Your safety is our greatest concern and because allergies can be life threatening we would ask you to think carefully about the risks before you order.
We are proud of the service we provide to people with allergies and intolerances and we work very hard with our suppliers and our teams on processes and checks around allergens.
However you should be aware that we have hundreds of ingredients in our Lounge and it is always possible that a mistake could be made in taking or preparing your order.
For this reason we cannot 100% guarantee that any dish is allergen free.
Our Allergen Matrix shows the 14 legally declarable allergens, contained in every dish but it does not list all ingredients.
The term 'May Contain' is used to highlight where an allergen is not in a recipe or intentionally in a dish, but where the manufacturer of an ingredient believes that cross-contamination may still be a risk. We also label may contain for items fried in our sites alongside other ingredients containing allergens. Please note that whilst we segregate vegan and gluten free items in our fryers, we can never guarantee any item is completely allergen free due to the nature of our busy kitchens.
We recommend that you check the Allergen Matrix yourself every time you order as our recipes sometimes change.